diff --git a/servers/boe-server-all/src/main/java/com/xboe/module/boecase/service/impl/CaseKnowledgeServiceImpl.java b/servers/boe-server-all/src/main/java/com/xboe/module/boecase/service/impl/CaseKnowledgeServiceImpl.java
index a085c1d4..f34d7bd0 100644
--- a/servers/boe-server-all/src/main/java/com/xboe/module/boecase/service/impl/CaseKnowledgeServiceImpl.java
+++ b/servers/boe-server-all/src/main/java/com/xboe/module/boecase/service/impl/CaseKnowledgeServiceImpl.java
@@ -14,7 +14,6 @@ import com.xboe.enums.CaseDocumentLogCaseStatusEnum;
 import com.xboe.enums.CaseDocumentLogOptStatusEnum;
 import com.xboe.enums.CaseDocumentLogOptTypeEnum;
 import com.xboe.enums.CaseDocumentLogRunStatusEnum;
-import com.xboe.module.assistance.service.IEmailService;
 import com.xboe.module.assistance.service.ISmtpEmailService;
 import com.xboe.module.boecase.dao.CaseDocumentLogDao;
 import com.xboe.module.boecase.dao.CasesDao;
@@ -77,9 +76,6 @@ public class CaseKnowledgeServiceImpl implements ICaseKnowledgeService {
     @Autowired
     private IAiAccessTokenService aiAccessTokenService;
 
-    @Autowired
-    private IEmailService emailService;
-
     @Autowired
     private ISmtpEmailService smtpEmailService;
 
@@ -1197,6 +1193,7 @@ public class CaseKnowledgeServiceImpl implements ICaseKnowledgeService {
      * 根据文件状态更新日志记录
      */
     private void updateLogStatusByFileStatus(CaseDocumentLog caseLog, String fileStatus) {
+        boolean needToSendEmail = false;
         try {
             boolean needUpdate = false;
             
@@ -1213,7 +1210,8 @@ public class CaseKnowledgeServiceImpl implements ICaseKnowledgeService {
                 caseLog.setOptStatus(CaseDocumentLogOptStatusEnum.SUCCESS.getCode());
                 caseLog.setCaseStatus(CaseDocumentLogCaseStatusEnum.FAILED.getCode());
                 needUpdate = true;
-                log.error("文档处理失败，更新状态，taskId: {}, caseId: {}", caseLog.getTaskId(), caseLog.getCaseId());
+                needToSendEmail = true;
+                log.error("文档处理失败，需要发送邮件，更新状态，taskId: {}, caseId: {}", caseLog.getTaskId(), caseLog.getCaseId());
             } else {
                 // 其他状态（uploaded、texted、vectoring），不做数据变更
                 log.info("文档状态为{}，暂不更新数据库，taskId: {}", fileStatus, caseLog.getTaskId());
@@ -1231,6 +1229,28 @@ public class CaseKnowledgeServiceImpl implements ICaseKnowledgeService {
         } catch (Exception e) {
             log.error("更新日志状态异常，taskId: {}, fileStatus: {}", caseLog.getTaskId(), fileStatus, e);
         }
+
+        if (needToSendEmail) {
+            String subject = "【知识处理报警】AI平台处理失败-操作类型：【" + CaseDocumentLogOptTypeEnum.CREATE.getDesc() + "】";
+            StringBuilder content = new StringBuilder();
+            content.append("您好！知识处理流程中，AI平台业务处理失败，具体信息如下：<br/><br/>");
+            content.append("案例标题：").append(caseLog.getCaseTitle()).append("<br/>");
+            content.append("操作类型：").append(CaseDocumentLogOptTypeEnum.CREATE.getDesc()).append("<br/>");
+            content.append("调用时间：").append(caseLog.getOptTime()).append("<br/><br/>");
+            content.append("请及时核查文档处理失败原因，或联系AI平台技术支持排查解析问题。");
+
+            // 使用配置的收件人列表
+            List<String> recipients = caseAiProperties.getAlertEmailRecipients();
+            if (recipients != null && !recipients.isEmpty()) {
+                try {
+                    String to = String.join(",", recipients);
+//                        emailService.sendMail(to, subject, content.toString(), null);
+                    smtpEmailService.sendMailBySmtp(to, subject, content.toString(), null);
+                } catch (Exception e) {
+                    log.error("发送业务处理失败告警邮件失败", e);
+                }
+            }
+        }
     }
     
     /**